Recognizing the importance of establishing trust and credibility, we acknowledge that addressing concerns about authority is essential for our clients to feel at ease when disclosing sensitive financial details. What sets us apart is our unique position as the sole crypto asset recovery company with founders featured in various international media outlets, including the BBC and Business Insider. Additionally, we operate as a registered LLC, maintaining good standing, and provide a transparent public business address.

No. We will never ask our clients to divulge more information than they are comfortable sharing with us.

The duration of recovering lost crypto can range from as little as one hour to potentially extending over six months or more. Although this might sound like a prolonged timeframe, it's important to note that we generally complete our initial search within the first week of onboarding a client. Subsequently, we retain the private key backup and password guesses for ongoing retesting, continuously exploring new recovery vectors and enhancing our hardware capabilities, unless explicitly instructed otherwise to delete client information.

If you've permanently deleted your seed phrase or disposed of a device containing a private key backup, regrettably, there is limited assistance we can provide. In specific situations, such as with Blockchain.com, we may be able to retrieve the backup file, and occasionally, file recovery from an old hard drive might be possible. However, if you've lost access to a seed phrase without any partial or incorrect records, neither we nor any other recovery company can offer assistance in such cases.

Regrettably, the prospect of recovering funds lost to a crypto scam or investment fraud is exceedingly slim. However, our commitment lies in providing an alternative through our comprehensive recovery services. Tailored for those who have fallen victim to scams and are determined to explore all avenues for recovery, our dedicated investigative specialists will construct a detailed case. This case not only outlines the intricate path your funds followed but also identifies any connections to real-world entities. Our expertise extends to recovering all types of lost funds in the crypto space. Armed with this information, we guide you through the recommended recovery process, involving cooperation with law enforcement and relevant exchanges, to maximize your chances of reclaiming your assets

Our support for various cryptocurrencies continues to grow daily. Currently, we facilitate seed phrase recovery for all types of BIP-39 or ERC-20 tokens, including legacy mnemonics and extended phrases with 13th and 25th words. In terms of password recoveries, our services encompass a broad spectrum of accounts, including but not limited to Blockchain.com, Bitcoin Core, Multibit, Electrum, MetaMask, MyEtherWallet, Mist Ethereum Wallet, Dogechain Core, and Dogechain.info.